Rent a Car at CLOSED 2022-07-29, New Plymouth Ni, New Zealand

Pay Now Terms & Conditions

Booking Conditions

• At time of pick-up, location specific rental qualification rules apply to your rental. You must also agree to the rental terms and conditions (Rental Agreement) unless you are an Budget Fastbreak member and have opted into the master rental agreement. You must comply with our Rental Requirements. The full name on the reservation must match the name of the person collecting the vehicle as validated on their drivers licence and credit/debit card.  If the names do not match, it may be deemed by Budget as a non-permissible change to your Pay Now reservation and Budget may be required to cancel and re-book at the current rates (including any reasonable and applicable cancellation fees).

Pay now and Pay at Location

• With Pay Now bookings, you pay for the rental period and optional extras when you book. Not all optional extras are capable of being pre-paid. Any optional extras that have been pre-booked but that cannot be pre-paid will be designated as Pay at Location and the conditions regarding Pay at Location may apply.
• Additional charges may apply at the end of the rental period and must be paid at the relevant location (e.g. fuel charges and extending your rental period, however, we cannot guarantee that your pre-paid daily car rate will apply).
• At time of collection, a pre-authorisation is made on your card for the estimated value of any additional charges as well as an applicable pre-authorisation of up to $200.00 NZD. A pre-authorisation holds an amount of money in your bank account and this money is on hold until a final payment has been made, if required. Any additional charges will be processed after the completion of your rental and if applicable, the unused portion of the authorisation will be released. An electronic message to your bank will be sent on the day you return your vehicle requesting the release of any holding amounts. The time it takes for this to be reflected on your statement is usually 7-10 days, but may vary depending on your bank.

Changing your booking - all booking types

• You may change your booking (whether a Pay Now or Pay at Location booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). You may be able to change your booking on the pick-up day, but you will need to check with reservations. We will send you a revised booking confirmation email confirming your new booking details and new amount to be paid to your email address provided.
• If you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the New Zealand Consumer Law.

Cancellations - all booking types

• You may cancel your booking at any time before the day you are due to collect your vehicle by calling reservations or managing your booking online (if available).
• Depending on when you cancel, you will be charged a cancellation fee or no-show fee.
• You should retain your reservation confirmation number, as it is necessary for any modifications and cancellations. Modifications or Cancellations to your prepay reservation must be made on Budget.co.nz or by calling reservations.
• If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $86.25 NZD.
• If you need to cancel within 24 hours prior to the scheduled pick-up time, you wull be refunded the pre-paid amount less a cancellation fee of up to $172.50 NZD.
• If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
• If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.  
• Amounts indicated above are inclusive of GST and fees. Additional card fees may apply.

Payment Methods

• Budget generally accepted credit cards include Visa, MasterCard and American Express. However, some locations may not accept all card types. Card transaction fees may apply please refer to the card transaction fee terms and conditions for more information.
• Debit cards are not accepted at some Budget locations and are not a recommended form of prepayment.
• Debit cards or cash may be used at the end of the rental period for payment of additional charges.
• Coupons may be applied to Pay Now rentals. Vouchers or Budget rental certificates cannot be used in conjunction with a Pay Now reservation.
• Gift Cards (Budget or any other) are not allowed on Pay Now reservations.

Rates

• Your quoted rental rate is based on the exact parameters (locations, dates, etc.) of your particular rental. Any change to your confirmed reservation may result in a different rate being charged.
• Your total rental rate is calculated based on the information provided at time of reservation.
• Extensions or late returns may result in additional charges. These additional charges are set out in the standard terms and conditions of rental, which can be downloaded via the Budget website.

Rental Requirements

• You must bring your reservation number or booking confirmation email with you.  This will help the location find your details so you can get on your way as quickly as possible. Your total rental rate is calculated based on the information provided at time of reservation.
• We may refuse to allow any driver to drive the vehicle who: (i) does not hold a valid and current driving licence in the country of rental for the entire rental period, (ii) has not brought an international driving licence or official translation (if applicable), (iii) has not held their licence for the minimum period required by the rental location, (iv) has driving related convictions, or (v) who does not meet our identity, security, driving licence or credit checks.
• The rental location may refuse to rent the vehicle if you or the person making payment fails any of the checks and this leads us to believe that you, the person making any payment for the vehicle, the driver or any additional driver results in the rental being deemed high risk.

Privacy
The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1993.

Supplemental Liability Insurance is not available at this location.

Excess Options

Excess Reduction (ER) or Zero Excess (ZE), available at participating locations, are optional coverages that further reduces the standard excess. Please click here for further information.

Budget accepted cards include; Visa, MasterCard and American Express. At the start of your rental, a physical credit and or a debit card must be presented.  Your card must show your name, signature and card number, with applicable logo. The cardholder must be the renter and present when collecting the vehicle.

Budget does not accept, bank cards worded cardholder, nor accepts prepaid or reloadable store value cards, travel money cards and EFTPOS cards. Budget also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave.

At the end of the rental, some Budget locations will accept a prepaid or reloadable store value cards as a final form of payment.

Please Note: Credit card and or debit cards are subject to a card transaction fee of 2.53% for Visa and MasterCard and American Express 3.57% (including GST) at time of pick-up and payment.

Budget New Zealand may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.

Please see Credit Card Policies.

The Driver must (i) hold a full, current and valid driving licence appropriate for the vehicle class while they are using the vehicle. (not being a learner’s, provisional or Pink licence) and (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet).

New Zealand issued Pink licences will state the words Limited, Alcohol Interlock or Zero Alcohol Limit on them. Budget will not rent to a Pink licenced customer.
An International Driving Permit is not a stand alone document and this must be carried with your valid domestic driving licence for it to be valid.

Digital drivers licence from Australia are not accepted. You must present a physical (plastic) drivers licence.

Chinese licences are acceptable as long as they are also accompanied with a full English translation from an approved translator. This also includes a notary translation done in China.

Public liability insurance is with in accordance of the insurance laws of the country. Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.

All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee.

For further information, view our Additional Driver policy here.

Extensions or late returns result in additional charges.

The minimum age to rent a vehicle is 21 years of age. A Young Driver Surcharge may apply.

You may cancel your booking at any time by calling reservations or managing your booking online.

 

For Pay Now reservations, depending on when you cancel, you will be charged a cancellation or no-show fee.

• If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $86.25 NZD.
• If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $172.50 NZD.
• If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
• If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
• Amounts indicated above are inclusive of GST.
• For 'Pay at Counter' reservations, no cancellation and or no show fee applies

 

Estimated Total includes base rate, taxes (GST) and surcharges. If a discount coupon has been used on your reservation the discounted value will also be calculated in the Estimated Total. Optional insurance coverages, GPS, Child Safety Seats, and one-way fees will also be calculated in the total, where applicable. Items such as credit/debit card transaction fees and petrol are not included in the Estimated Total.

To ensure a seamless start to your journey, our vehicles are rented with a full tank of fuel. It would be appreciated if the vehicle was also returned with a full tank, however if this is not possible, a refuelling charge will be applicable. The option of pre-paid fuel is on offer at select locations and the exact rate of the refuelling charge will be available upon vehicle collection. Electric Vehicles must be returned with at least 77% charge, or you'll incur a recharge fee.

• You may change your booking (whether a Pay Now or Pay at Counter booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details. For Pay Now reservations, the additional amount to be paid will be charged at time of rental pick up.
• For Pay Now reservations, if you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the New Zealand Consumer Law.
• Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.

Customers travelling between the North and South Islands are permitted to take Budget rental vehicles on the Inter-Island ferries across Cook Strait.

• It is the customer's responsibility to book vehicle and passenger ferry tickets
• A minimum hire period may apply
• Rental can start and finish at any Budget location in NZ (subject to vehicle availability)

We recommend that our customers book the ferry crossing at their earliest convenience to secure the desired crossing date.

 

Further information and details may be found here www.budget.co.nz/en/driving-new-zealand/interisland-travel

At the start of your rental, a pre-authorisation will be placed on your credit/debit card for the total estimated rental charges.
A pre-authorisation holds an amount of money on your credit/debit card. Once a pre-authorisation has been held, you will not be able to use that money. You must have sufficient funds to cover the total estimated rental charges and the card be in your name.
At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Budget will not be held responsible for any overdraft fees.
Customers who prepay or who use the Pay Now option, an additional pre-authorisation of up to $200 at time of pick up will apply.

The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1993.

The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s), the amount of time you rent for and the type of vehicle you request.

During the year, Budget offer discounted relocation rates. Relocation rates can range from $1.00 to $30.00 NZD per day.
While Budget will endeavour to provide you the vehicle group selected, you may be required to drive another vehicle due to operational requirements.
Changes to returning the vehicle to a different location other than what you select will result in the reservation being recalculated at the prevailing daily rate which will be significantly higher than the advertised price. 
Any applicable one way fee or other charges will apply.

Unless stated otherwise, the price also includes all costs you must pay - for example, GST and any Airport or Wharf fees.

Budget New Zealand may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here. https://www.budget.co.nz/en/rental-qualification-policy

Vehicles are not permitted to leave New Zealand.